NO TAXES. NO LONG TERM CONTRACTS.
How is my payment information and privacy guaranteed to be safe & secure?
Under the Fair Credit Billing Act, your bank cannot hold you liable for more
than $50.00 of fraudulent charges. In the unlikely event that you are subject
to fraudulent charges, remember to first notify your credit card provider
in accordance with its reporting rules and procedures. If, for whatever reason,
you are held responsible for this amount, roconnect.com will cover the entire
liability for you, up to $50, as long as the unauthorized use of your credit
card resulted through no fault of your own from purchases made from roconnect.com
while using our secure server.
RoConnect.com uses Secure Sockets Layer (SSL) technology to provide you with
the safest, most secure shopping experience possible. SSL technology enables
encryption (scrambling) of sensitive information during your online transactions.
All of the forms on our site are secured with SSL technology so your personal
and billing information stays safe and out of malicious hands.
We know that customers are concerned about how the information they provide
on-line will be used. We are committed to protecting your privacy and will
use the information we collect about you to only process your order. We do
not sell, share or rent this information to others in any way. Read
our Privacy Policy here.
Frequently Asked Questions
If I save my payment information in your system will it be safe?
Yes! Our security staff go to great lengths to ensure the safety of our customers’
payment information. Not only are we PCI compliant and encrypt connections using
SSL technology, we also encrypt payment information traveling within our company
as well. All payment information is encrypted while in storage within a network
that is firewalled off from the rest of the company and the internet.
Does your site have a secure connection? How am I able to tell if it is
a safe connection?
Our site uses SSL encryption to secure the communication of all sensitive information
passing between your browser and our servers. To confirm that it is a secure
connection, you should see the https://www.roconnect.com/.... in the URL. The
“https” indicates that it’s using SSL.
Shouldn’t the address bar show https:// rather than http://www.roconnect.com/?
Doesn’t the ‘s’ at the end mean it is a secure connection?
We use https:// only for our secure pages, i.e. those pages that transfer confidential
information such as the My Account and Signup/Checkout pages. Pages that are
only used for describing our services will still use the regular http:// since
no sensitive information is being passed through them.
Why is it when I go to your site I receive a popup stating that your site
does not have a secure connection?
We want to confirm that the page is still secure since all Login/Checkout/Account
pages travel over SSL; however, there are currently some issues with a specific
version of the Internet Explorer browser and how it handles images on secure
pages. Our tech team is working towards a solution.
Thanks for shopping with confidence!